Applying Hospital Readmissions to Oncology: A Square Peg in a Round Hole? Nearly two decades of robust research and clinical experience have solidified palliative care as standard of care in oncology.

Peter Dunn is a seasoned technology and cybersecurity leader with over 25 years of experience driving digital transformation, AI integration and zero-trust initiatives across federal agencies and ...

Advanced analytics and AI tools, paired with SME knowledge, are helping processors accelerate quality deviation ...

The pandemic has shone a spotlight on longstanding issues with healthcare inequities due to underlying social determinants of health issues, such as living in a food desert, a lack of reliable ...

Despite the recent challenges in overall experience quality seen in Forrester’s Customer Experience Index (CX Index™) benchmarks, customer experience (CX) remains a priority for many organizations.

Wylie Wong is a freelance journalist who specializes in business, technology and sports. He is a regular contributor to the CDW family of technology magazines. The Department of Justice is using ...