Digital transformation teams are becoming increasingly comfortable with process orchestration methodologies that put custom application development skills into the hands of everyday business users.

Competitive advantage will not come from adding more tools to an already fragmented stack. It will come from strengthening the foundation—aligning people, processes and data—so firms can unlock the ...

I still remember the day my dad brought home a small card with holes in it. He said to me, a sixth grader at the time, “This is a punch card, and it holds a program that can do a month’s work of 15 ...

An AI agent is a piece of software designed to automate work that would have normally been done by a subject-expert human. Nowhere are these AI agents more applicable than in the back office, a domain ...