At a time of stress and pressure, Bupa's Manager Advice Team transformed its reputation, increased engagement with its internal clients and boosted the external customer experience. Faced with the ...

Sophie Venz is a former Deputy Editor at Forbes Advisor. She is an experienced editor and features reporter, and has previously worked in the small business and start-up reporting space. Previously ...

Johanna Leggatt is the Lead Editor for Forbes Advisor, Australia. She has more than 20 years' experience as a print and digital journalist, including with Australian Associated Press (AAP) and The Sun ...

Bupa is one of the world’s leading health insurance and private healthcare providers, with its Australian organization having close to 4 million members. And whilst the company has a solid financial ...