MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, the customer experience intelligence company, today announced that contact centers using Twilio (NYSE: TWLO) Flex and looking to add powerful workforce ...

MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, the customer experience intelligence company, today announced that Calabrio ONE, the workforce engagement management suite, has been named a Leader product ...

Calabrio, the workforce and conversation intelligence company, today announced the Calabrio Omni Agent Intelligence, already ...

Two industry powerhouses come together to provide customer service teams with valuable customer insights on a customizable cloud contact center platform The cloud-to-cloud integration fills a gap for ...

The MarketWatch News Department was not involved in the creation of this content. Contact center software user feedback on G2 garners Calabrio five #1 rankings across 83 awarded reports MINNEAPOLIS, ...

Calabrio's ISO 42001:2023 certification provides independent validation of its responsible approach to AI governance, giving customers confidence in adopting scalable, compliant AI solutions through a ...

MINNEAPOLIS & SAN FRANCISCO--(BUSINESS WIRE)-- Thoma Bravo, a leading software investment firm, announced today that it has entered into a definitive agreement to purchase Verint Systems, Inc. (VRNT) ...

Calabrio this week announced a new version of its flagship workforce optimization and engagement suite. Having watched the firm and its antecedent, Spanlink Communications, since its founding 30 years ...

Calabrio, a leading workforce performance company, is excited to announce a next-generation integration with Five9, provider of the Intelligent CX Platform. As a Five9 Select partner, Calabrio now ...

Thoma Bravo has agreed to acquire Calabrio, a customer experience intelligence company, from KKR. Perella Weinberg Partners is acting as financial advisor to Calabrio, Kirkland & Ellis is serving as ...

A vendor-agnostic intelligence layer within Calabrio ONE for consistent quality governance, already available for customers MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, the workforce and conversation ...