(TNS) — The Lyon County Emergency Communications Center has officially begun piloting its new AI call bot, named “Betty”, starting Monday, Dec. 1. The AI bot will begin answering ten types of select ...

The COVID-19 pandemic rapidly necessitated agencywide telework at the Centers for Medicare and Medicaid Services. To help keep its top officials abreast of employees’ statuses and conditions ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Ahead of the release of Call of Duty: Infinite Warfare in five days, ...

Xbox and Activision's massively popular free-to-play battle royale shooter Call of Duty: Warzone is about to get one of its most highly anticipated additions with Black Ops Royale, a no-loadout mode ...

Priye's fondness of gaming started early when he first beat Double Dragon II and couldn't stop himself from doing it all over again every chance he got. Since then, playing a bunch of Contra, GTA, ...

Rusty Langford has been spending a lot of time lately helping companies introduce intelligent bots within their customer service centers. So he’s learned a lot about when bots actually help customers ...