Records show DHS tech incubator spending large sums on partnerships that would expand surveillance capabilities ...

AT&T’s $177M Breach Settlement Deadline Nears — Are You Entitled to a Payout? Your email has been sent AT&T’s $177M data breach settlement covers two major incidents exposing customer records and call ...

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to enhance customer experience. Automating complex processes and repetitive ...

The Veterans Affairs Department is failing to track how many calls from its patients it is answering and what is happening with those calls, according to a flash report from the agency’s watchdog, ...