Police call handlers will get training to help them understand rural crime better. West Mercia Police has taken the decision after some farmers said their concerns were "not fully recognised or ...
A emergency call handler has opened up about the heartbreaking reality of their job – and it's made many people reflect on how and why the emergency service is used ...
Emergency call handlers say they "love helping" those in need as they celebrate topping police performance tables. Sussex Police has topped league tables for 999 call response times for the past four ...
A 999 call handler has revealed the emotional reality of working in emergency services - and it has made people stop and think about how they use the essential lifeline ...
People have been left heartbroken after hearing about the calls 999 handlers receive on an almost daily basis - and it has ...
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Meet Bobbi: The UK’s first AI police assistant hoping to ease pressure on call handlers
Police forces in the United Kingdom have launched the country's first AI chatbot for policing, designed to answer non-emergency queries online. While your mind might leap to RoboCop or Blade Runner, ...
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