Grocery store technology hasn’t changed much in decades, so when the pandemic hit, it served as a wake-up call to the industry, highlighting its shortcomings, especially concerning e-commerce. Grocery ...

Retailers must monitor everything happening in their store environments. They also need “to balance that customer experience with the loss of a sale and the theft of a product,” said Andy Szanger, ...

When shrink goes unrecorded, retailers lose money and the visibility they need to understand where their processes are ...

Nathan Eddy works as an independent filmmaker and journalist based in Berlin, specializing in architecture, business technology and healthcare IT. He is a graduate of Northwestern University’s Medill ...