I pushed eight free AI chatbots to their limits to find the best AI chatbots of 2026. To explore our top picks, check out ZDNET's chatbot-by-chatbot guide.

Person of the Year is one of our most enduring franchises. Every year, we aim to name a Person of the Year—the person, group, or concept that had the most influence on the world during the previous 12 ...

Chatbots share limited information, reinforce ideologies, and, as a result, can lead to more polarized thinking when it comes to controversial issues, according to new Johns Hopkins University–led ...

Millions of people are now using ChatGPT as a therapist, career advisor, fitness coach, or sometimes just a friend to vent to. In 2025, it’s not uncommon to hear about people spilling intimate details ...

Many businesses today are deploying chatbot technology in enterprise messaging to gain operational efficiencies and competitive advantages. The use of chatbots is growing, and from 2023 to 2030, the ...

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

As Artificial intelligence moves into every corner of modern life, we examine the ways AI enhances how we have fun and seek connection. By now, you’re probably aware of AI chatbots and their basic ...