More and more people are using artificial intelligence chatbots and there have been some troubling stories about some of those interactions. Kashmir Hill, technology reporter for The New York Times, ...

5 Chatbot Call Center Examples +3 Times You Need a Human Your email has been sent A balanced chatbot call center strategy can drive efficiency and brand loyalty but overdoing it can backfire. See ...

Covariant, a robotics start-up, is designing technology that lets robots learn skills much like chatbots do. By combining camera and sensory data with the enormous amounts of text used to train ...

A BBC investigation revealed a simple way to get AI chatbots to spit out misinformation. Google and other AI companies are ...

Meta is launching its AI Studio tool as an early test. Meta is launching its AI Studio tool as an early test. is a senior reporter covering technology, gaming, and more. He joined The Verge in 2019 ...

We Got Chatbots to Turn Over Personal Information. How to Keep Yours Safe ...

A new paper from researchers at Stanford University has evaluated five chatbots designed to offer accessible therapy, using criteria based on what makes a good human therapist. Nick Haber, an ...

What if I told you that the line between human and machine is blurring faster than we thought possible? The rise of AI forces us to tackle existential questions once confined to science fiction. One ...

An array of popular apps are offering AI companions to millions of predominantly female users who are spinning up AI girlfriends, AI husbands, AI therapists — even AI parents — despite long-standing ...

OpenAI is under investigation after a person accused of murder in Florida allegedly sought ChatGPT's advice to plan the crime ...