To grow your agency, you need to lose some clients. While it sounds crazy at first, there is actually value in that thought. Understanding why clients leave enables you to improve your acquisition and ...

You finally get traction. Customers sign up, revenue starts trickling in, and for the first time, the business feels real.

Churn is the process of losing customers. While any business hates losing customers, it is part and parcel in a SaaS business for customers to close their accounts or stop subscriptions for various ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. The SaaS industry has been gaining in popularity in recent years. Promises of passive income ...