The traditional model of legal practice often left clients in the dark-waiting for phone call updates, unsure of next steps, ...

Grant Blair, Bloomfield, Connecticut Former educator and tech professional urges businesses to rethink customer care as a ...

Although it can vary between the different industries of our clients, most managed IT service providers have to offer some type of after-hours support services. For some businesses, requests for after ...

In the bustling world of business, customer support is an unsung hero that keeps the wheels turning and users smiling. As head of customer support, you're constantly balancing the need for ...

We list the best client management software, to make it simple and easy to organize your sales, quickly come to professional resolutions with clients and better manage your customer base. Client ...

Ongoing support and maintenance are an important part of any online marketing campaign, as it helps ensure that clients' efforts remain effective over time. Here are a few ways our agency approaches ...

Be the face of an iconic name. Work directly with Bloomberg clients to help them see and act upon new opportunities for their business. Partner with product developers to improve and expand our ...

Kahuna Labs Co-founder and CEO Sanjeev Gupta said, “I am absolutely thrilled to welcome Judith Platz to Kahuna Labs. Judith has been at the center of the most important shifts in customer support over ...