Consistent and thoughtful communication is crucial to keep donors engaged, make them feel valued, and lay the groundwork for ...

A communication plan describes what an organization wants to accomplish with the information it sends out. It lists objectives, the tools used to produce communications and intended recipients. The ...

Any journalist working on assignment should put in place a solid communications plan. But for freelancers “going it alone,” it’s a potential life-saver. Most news organizations will have a ...

Southern California schools deal with everything from wildfires to power shutoffs to social media threats. When something ...

The sudden onset of a crisis can pose an existential threat to your non-profit organization, especially since your reputation is your most ...

A crisis never seems to occur at 11:30 a.m. on a Wednesday when your management team is already huddled for a regular meeting. Accidents, storms, outages and fires all seem to happen in the wee hours ...

The worst time to develop a crisis communications plan is the moment an emergency strikes. When tensions are high, reliable information is scarce and conditions are changing rapidly, you don’t want to ...

All of us in school leadership positions understand that effective communications with external and internal audiences is key to navigating our day-to-day work. That’s never truer than in a crisis.

Project communications are a coordinated effort by all team members, from the project manager who is responsible for the overall message and how it is delivered, to individual team members who ...

Any journalist working on assignment should put in place a solid communications plan. But for freelancers “going it alone,” it’s a potential life-saver. Most news organizations will have a ...