From unit assignment to nonemergent scheduling, this software solution can help call centers and EMS agencies manage staffing ...

An ordinance passed early this month by City Councilmembers will open the door for Police to invest significant resources into key technology and software systems utilized ...

BERRIEN COUNTY, Mich. (WNDU) - First responders in Berrien County are getting support with a new computer-aided dispatch system. According to our reporting partners at The Herald-Palladium, this is ...

Though plans aren't currently in place for St. Lawrence County to take over dispatching duties for the city of Ogdensburg, county Legislator Jim Reagen wants to revisit the topic.

Oakland unveils new computer-aided dispatch system Technology replaces 20-year-old system City hopes to reduce 911 response times OAKLAND, Calif. - Oakland Mayor Sheng Thao on Thursday announced the ...

The county's Department of Public Safety Communications and Emergency Management upgraded its computer-aided dispatching system to one that is cloud-based and can work more easily with neighboring ...

Officials say artificial intelligence is improving dispatcher training while still keeping human judgment at the center of emergency response.

FILE - A roll of police tape is left on the windshield of a Los Angeles County sheriff's vehicle in the parking lot of its training academy in Whittier, Calif., Nov. 16, 2022. (AP Photo/Jae C. Hong, ...