From unit assignment to nonemergent scheduling, this software solution can help call centers and EMS agencies manage staffing ...

An ordinance passed early this month by City Councilmembers will open the door for Police to invest significant resources ...

Law enforcement officials in Bucks County are working to restore services to its computer-aided dispatch system, or CAD system, after a cyberattack on Sunday crippled the service. However, county ...

Officials in Bucks County announced Tuesday that the computer-aided emergency dispatch system, that had been crippled by a cyberattack nine days ago, has been brought back online. In a statement, ...

JACKSONVILLE, Fla — The Jacksonville Sheriff's Office confirmed Monday that it's CAD (computer-aided dispatch) system is still down. Police say this is forcing dispatchers to communicate with officers ...

HATBORO, Pa. (CBS) -- Officials in Bucks County, Pennsylvania, say a "cybersecurity incident" has been affecting the county's computer-aided dispatch (CAD) system since Sunday, shutting down some ...

Two law enforcement government bodies have assembled a committee to address the problem of making computer-aided dispatch systems interoperable. Two law enforcement government bodies have assembled a ...

The company that I work for uses a Computer Aided Dispatch program to run our departments daily operation. It was designed in 1997 using Microsoft Access 97 and is quite the upgrade over the paper ...

A four-plus hour glitch in the FDNY Emergency Medical Services’ computerized dispatch system sent multiple ambulances to the same address while spawning delays of up to an hour in answering 911 calls, ...

BOISE, Idaho — The Ada County Computer Aided Dispatch was intentionally taken down after dispatch officials noticed "unusual activity." But, 911 and non-emergency dispatch will not be affected. The ...