Robert Bordone is a negotiation, mediation, and conflict resolution expert who founded Harvard Law School’s Negotiation and Mediation Clinical Program as well as the Cambridge Negotiation Institute.

Conflict can affect productivity, quality, service, morale, and working relationships. How we deal with conflict often stems from our biological fight-flight-freeze response as well as from how ...

Discover practical tools to handle workplace challenges, including a Conflict Resolution course hosted by Duke Learning & Organization Development on Aug. 6 As Director of Academic Services and ...

To run a successful business, we bring together a diverse group of people with different skill sets to cover all areas of the business. This results in people who might have very different values and ...

Joel Salinas, a Harvard neurologist, and Robert Bordone, a Harvard lawyer, are experts in the study of conflict. But their communication styles are quite different: Salinas, with over a decade of ...

We need to look no further than the evening news these days to see harsh examples of conflict. Somehow, people forgot—or never even learned—how to address differences in constructive (not to mention ...

Effectively managing team conflict is crucial for organizational health and productivity. Conflict in teams is inevitable, but how it’s handled can either foster growth or cause disruptions. For ...

Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. Leaders need to ensure that processes are in place to aid ...

Maybe it's a blowout argument with your partner, that unspoken tension with a friend, or even a work meeting that got unexpectedly heated. Whatever the scenario, conflict is an inherent part of being ...