NVIDIA PersonaPlex runs real time with listener signals and low overlap delay, helping callers feel heard while you resolve tasks more quickly.

Conversational AI is gaining attention as enterprises look beyond CRMs to spot hesitation risk and momentum before forecasts ...

The frameworks act as bridges, enabling insights to flow freely between analytics tools and operational platforms. A query ...

Imagine walking into your home after a long day, and before you can even think about what you need, your assistant greets you with a warm, “Welcome back! Shall I dim the lights and play your favorite ...

Salesforce Inc. today unveiled major updates to its Slack platform that brings artificial intelligence agents closer to where people work by making the platform into a unified conversational interface ...

Google announced a string of AI updates recently that are coalescing into a revamped form of search that’s more ...

From the moment that it became socially acceptable (and technically possible) to send marketing text messages, brands have eagerly jumped on the bandwagon; consumers are now accustomed to receiving ...

GM is redefining the in-vehicle experience by announcing the introduction of a sophisticated conversational AI, set to debut in its models beginning in 2026. This technology, developed in partnership ...

This collaboration emerged through the COST OPINION network. We extend special thanks to network members for helping out with work on this article: Ljubiša Bojić, Anela Mulahmetović Ibrišimović, and ...