Forbes contributors publish independent expert analyses and insights. Conversational AI is rapidly transforming how we interact with technology, enabling more natural, human-like dialogue with ...

I’m Erik Huberman, and I have a simple rule for email: if you wouldn’t say it out loud, don’t write it that way. Email is a conversation, not a lecture. Too many people write like they’re turning in ...

Writing in a conversational style with high readability scores will likely engage a broader audience and enhance reader comprehension and enjoyment. Use tools like Microsoft Word's readability stats ...

Behind the scenes of every chatbot and conversational artificial intelligence (AI) system is the labor of conversation designers, whose work lies somewhere between the application of user experience ...