Diginomica

Knowledge19 - Denny’s serves up custom apps on a ServiceNow platter

Restaurant chain orders replacement for an elderly Lotus Notes/Domino platform, so it can keep feeding franchisees a steady diet of modern features and functions Denny’s is an American institution and ...
Business Insider

The YMCA of the North Chooses Bright Pattern Contact Center Software for Tight Integration with ServiceNow, Microsoft Dynamics, and Microsoft Teams

SOUTH SAN FRANCISCO, Calif., May 4, 2021 /CNW/ -- Bright Pattern, a leading provider of AI-powered cloud contact center software, has been chosen by the YMCA of the North, a nonprofit dedicated to ...
Forbes

ServiceNow’s Bold Gambit To Become The Platform Of Platforms

If there is one way to categorize all the recent technology vendor shows and conferences, you could easily call this “The Spring of AI.” It feels like there is a new AI announcement every day. However ...
PR Newswire

The YMCA of the North Chooses Bright Pattern Contact Center Software for Tight Integration with ServiceNow, Microsoft Dynamics, and Microsoft Teams

The YMCA of the North, a nonprofit with over 370,000 members, chooses Bright Pattern over Five9, Genesys, inContact, and RingCentral to power their customer experience. The YMCA of the North was able ...