15th Annual Confirmit ACE Awards Honored Empire’s Outstanding Customer Experience Program NORTHLAKE, Ill.--(BUSINESS WIRE)--Empire Today, America’s largest shop-at-home flooring provider, has been ...

Integrators should focus on multiple areas of employee support, all with the goal of creating a strong culture. This will help deliver excellence for customers. EAKRIN/STOCK.ADOBE.COM We, as PCD ...

Keysight’s global services named Silver Globee Winner for achievement in customer engagement strategy Award recognizes Keysight’s commitment to customer success throughout innovation lifecycle ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Now is a time to secure customer trust and gain confidence that a business can deliver on ...

To instill a culture of dynamic, innovative, and continuous dedication to customer service at CWRU, all new employees should take a four-course general CWRU customer service training offered under the ...

PORTLAND, Ore.--(BUSINESS WIRE)--NAVEX, the leader in integrated risk and compliance management software, today announced the winners of its second annual NAVEX Customer Excellence Awards during its ...

Customer service sets great businesses apart from the rest by ensuring buyer satisfaction. Happy customers are often repeat customers, requiring no additional cost-of-acquisition expenses. Keeping ...

Forbes contributors publish independent expert analyses and insights. I write about brand leadership. Employee and customer success alignment makes sense. After all customers and employees want the ...

Customer service has long been a part of organizations’ marketing and business strategies. Yet, many companies treat customer service as a separate operation, apart from sales, research and ...

Simon Short’s appointment reflects market demand for embedded governance to accelerate customer success. COVINA, Calif., September 16, 2025--(BUSINESS WIRE)--xtype today announced that Simon Short, ...

A culture of adaptability and round-the-clock support. Agile technology transfers and a steadfast commitment to quality. Sustainable, strategic alliances that foster lasting partnerships. These are ...

ABTA’s new customer service seminar for ocean and river cruise companies will provide you with the skills to gain an edge over your competition through consistently excellent customer service.