The companies on Jan. 21 announced a strategic partnership and joint solution that combines Medallia's omnichannel customer ...

FLORHAM PARK, N.J., Oct. 30, 2023 (GLOBE NEWSWIRE) -- Conduent Incorporated (Nasdaq: CNDT), a global technology-led business solutions and services company, today announced Conduent CXNow, a digital ...

Model Context Protocol (MCP), a new open standard that defines how AI systems connect to data and tools, helps solve the ...

MORRISTOWN, N.J.--(BUSINESS WIRE)--Avaya, a global leader in customer experience solutions, announced its participation at Gartner IT Symposium/Xpo™ 2023 today through October 19 at the Walt Disney ...

Five9, Inc. partners with Google Cloud to deliver AI-powered customer experiences, offering unified platform for agents and ...

ibex, a global leader in business process outsourcing and AI-powered customer engagement solutions, has been awarded the Customer Experience Innovation Award by TMC’s CUSTOMER Magazine for its ...

TEMPE, Ariz.--(BUSINESS WIRE)--KUBRA, a leading provider of customer experience management solutions for some of the largest utility, insurance, and government entities, is thrilled to provide JEA ...

Streamline compliance. Regtech simplifies compliance, streamlines data processing and secures customer interactions. Enhance engagement. Leveraging AI and ML, regtech improves customer touchpoints and ...

Gemini Enterprise for Customer Experience is an agentic solution to bring shopping and customer service together.

Innovative CX platform intelligently and seamlessly integrates people, processes and technology to deliver 24/7 omnichannel experiences consumers expect Solution spans customer lifecycle from sales to ...

Who is Avaya and What’s the Latest Avaya News? Avaya Holdings (Avaya) specializes in business communication services. It provides customer experience solutions ranging from on-premises contact center ...