Telecom customer complaints still on the rise among all major carriers, watchdog says

Telecom customer complaints have continued to rise among all major carriers, according to a report from the industry watchdog ...
Forbes

How Responses To Complaints Provide A Second Chance With Customers

Cofounder and CEO of PissedConsumer, a review platform that helps consumers be heard and brands improve their customer service processes. It’s indisputable that online reviews have become one of the ...
Forbes

The Role Of Customer Service In Building Brand Reputation

Cofounder and CEO of PissedConsumer, a review platform that helps consumers be heard and brands improve their customer service processes. Getting customer service right is something that I've always ...
Business in Vancouver

Telecom complaints up 17 per cent as billing, contract issues rise: watchdog report

Customer complaints about their phone, internet and television services rose 17 per cent in the 2024-25 reporting year, a ...