Chargebacks erode margins, increase processor scrutiny, and introduce friction. Learn about chargeback management best ...

According to a survey, removing disputes from the payments ecosystem has “become the number one concern for sellers, with a tertiary concern of first-party-misuse1.” As noted in an update from Verifi, ...

As the COVID-19 pandemic winds on into its third year, waves of new virus variants continue to “wreak havoc with supply chains,” according to an update from Verifi. Firms responsible for taking goods ...

Fraud and disputed transactions are banks’ toughest loyalty test, says Steve Durney, VP Partnerships & Alliances at Quavo, ...

In its latest generative artificial intelligence push, Salesforce Inc. said today it’s introducing new features for banks that will help them deal with transaction disputes much more rapidly. The new ...

The digitisation of commerce has escalated the need for card-not-present (CNP) businesses to bring proactive customer communication to the fore. From digital receipts to high-tech AI chatbots, sellers ...

Merchants and sellers have considered disputes as part of doing business ever since chargebacks first came into being. Chargebacks, however, are no small inconvenience, and they can cost businesses an ...

NEW YORK--(BUSINESS WIRE)--American Express Company (NYSE: AXP) and Ethoca, a leading provider of collaboration-based technology solutions for merchants and card issuers, today announced they are ...

DUBLIN--(BUSINESS WIRE)--The "Credit Card Dispute Management: Transactions in the Billions Bring Exceptions in the Millions" report has been added to ResearchAndMarkets.com's offering. This new ...

Found a billing error on your credit card statement? You have 60 days to dispute it. Here's how to do it and what to expect. Many or all of the products on this page ...

Gabriela Walsh is a Certified Educator in Personal Finance® and a personal finance editor at Red Ventures. Her previous work experience includes various editorial positions at FinanceBuzz. She ...