Walmart and Dollar General are reshaping the U.S. retail experience by scaling back self-checkout lanes, a move that marks a dramatic reversal from years of automation. This shift comes as retailers ...

What a difference two years make: Dollar General was enthusiastic enough about self-checkout in June 2022 that it announced trialing 100% self-checkout at 200 stores. Now, the discount retailer has ...

Self-checkout lanes at grocery stores and retail outlets are sometimes a controversial topic. Shoppers either love the convenience or hate that they have to do the work they feel an employee should be ...