In a world where written communication is a key part of everyday life, it is important to understand how your communication style may come across. All too often, people use emojis and extra ...

Smeal College of Business, Pennsylvania State University, and University of Southern California report that exclamation point use is widely read as feminine and shapes impressions of warmth, ...

Yuen: Yep! One punctuation mark speaks loads about gender, tone and whether I’m mad at you Why do we rely on the exclamation point so often, even though we’ve been taught to eschew it? Our columnist ...

Its purpose is to inject strong emotion into written text and is increasingly used on social media to show enthusiasm, excitement and friendliness. Now research suggests that women use exclamation ...