GPs who conduct their appointments in person are more likely to have satisfied patients, according to a new study by University of Manchester researchers. According to their study published in the ...

The BBC spent a morning there to see how its call‑handling centre and new dispensing technology – including a robot helper and 24-hour prescription vending machine – are helping to cut waiting times ...

A third (33.3%) of GP appointments in England in June were carried out either over the phone or online, the highest proportion since the pandemic. The figure is up from 30.9% a year earlier in June ...