Liana Passantino is a senior principal research specialist at Gartner Inc. As CHROs face ongoing pressure to deliver operational excellence and create greater business value, they are looking to HR ...

While HR leaders largely said they have more input into which tasks are selected for automation than they did two years ago, only 30% said they were involved from the outset on artificial intelligence ...

Forbes contributors publish independent expert analyses and insights. Writing at the intersection of digital transformation, AI, and talent. Since co-authoring Open Talent with Jin Paik, I've ...

Ann Piccirillo is the CHRO at JDA TSG, guiding high-growth orgs and boards on culture, talent, governance and transformation. People misunderstand strategy. They think it’s frameworks, models or slide ...

HR outsourcing companies have the potential to provide significant operational advantages. Still, the true competitive ...

TechConnect’s HR transformation was driven by changes in business scale and speed. With more than 80,000 employees across industries, the organisation recognised that traditional HR operating models ...

Chief human resources officers have identified AI transformation as their top priority for 2026, according to research published by technology research and consulting firm Gartner. The findings are ...

Integrated ITSM and HRSD systems are pivotal for modern HR transformation. This article explores how integrating these systems enhances HR processes, service delivery, and operational efficiency while ...

When CapitaLand Investment (CLI) transformed into a focused real asset management and asset-light business model, the HR team saw an opportunity to rethink how it can better support and empower its ...

Although the business landscape may be changing rapidly, one thing has remained the same: the need to evolve with it. No one knows what the future holds, but we can better prepare ourselves for ...