I struggle a lot with asking for favors from my loved ones, let alone from staff at an establishment. So when we had an issue ...

The advice comes from seasoned travelers and hospitality experts, including a general manager of a luxury hotel ...

A free hotel room upgrade automatically makes your trip a whole lot better. Contrary to popular belief, you don’t need celebrity status or a massive travel budget to enjoy these few extra luxuries.

Au contraire. Even though you might think it makes more sense for a hotel to grant an upgrade request if you’re staying just one night — given it loses less money on not having a paying guest take the ...

As any seasoned traveler knows, even among the same hotel room rates, there could be major differences in the accommodations. Perhaps one king suite overlooks the ocean, while the other has views of ...

Scoring complimentary upgrades on flights and hotels can transform your travel experience. While these upgrades are never ...

Miller says that the decision on a guest’s upgrade is almost always made at the front desk before they check-in, so don’t expect an upgrade day-of — although if the hotel is wide open with rooms, that ...

Not so fast: If the front desk says they don’t have any rooms available for an upgrade, there’s a chance that some might simply be rooms that are “out of service” — and you might be able to negotiate ...