We spend thousands of hours online having conversations, engaging with others, and consuming content via chat, email, websites, and social media. There’s a gold mine of market insights buried in all ...

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Alok Kulkarni is Co-Founder and CEO of Cyara, a customer experience (CX) leader trusted by leading brands around the world. Over the past several years, business and customer experience (CX) leaders ...

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Language is at the heart of human intelligence. It therefore is and must be at the heart of our efforts to build artificial intelligence. No sophisticated AI can exist without mastery of language. The ...