The solution is simple: Connect your call handling, dispatch and scheduling so the first person who speaks to a customer can ...

Have you ever felt like your business couldn’t function without you? Like every decision, every task, and every process somehow ends up back on your plate? Many entrepreneurs find themselves stuck in ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...