Washington – Taxpayers calling the IRS for help processing their taxes this filing season may find it harder than normal to get someone on the phone, experts say, a problem that is only expected to ...

Millions of taxpayers are unable to get through to live help through the Internal Revenue Service's toll-free phone lines, even when the IRS claims its average wait times are only about three minutes, ...

WASHINGTON (AP) -- The Internal Revenue Service answered more telephone calls -- and erred more often -- when answering questions about tax laws in the weeks leading up to the April 15 filing deadline ...

If you need to call the IRS, be prepared for a long wait—or to not get through at all. I know people at the IRS who were told before the shutdown that the Level of Service (LOS) was set at less than ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. WASHINGTON (AP) — Taxpayers calling the IRS ...