Kixie announced today they will be launching a new and improved inbound call routing tool, adding to their suite of sales dialer features. Kixie’s new intelligent inbound routing software will allow ...

RingCentral RingCX is out-of-the-box cloud software. It’s for companies wanting to offer the best customer services and technical support in-house; it’s ideal for companies wanting to train and ...

Invoca, a call tracking and analytics solution provider, has launched Invoca for Performance Marketers, a platform designed to help businesses increase revenue through inbound phone initiatives by ...

Reader’s Digest Association Inc. anticipates the number of customers who enter account numbers into its interactive voice response (IVR) system will increase 50 percent, following the installation new ...

VitalPBX integrates with Kolmisoft's MOR Softswitch, creating a powerful solution for VoIP providers to manage advanced call routing and carrier-grade billing. The synergy between MOR and VitalPBX ...

Is your business overwhelmed by phone calls? Companies of all sizes are finding relief with the help of interactive voice response (IVR) systems. By automating routine inquiries and routing callers ...

New thinQ io platform empowers SaaS, enterprise and telecom providers to make better decisions about voice and text messaging in the cloud. RALEIGH, N.C.--(BUSINESS WIRE)--Launching today, thinQ’s ...

As of June 30, 2021, carriers are required by the Federal Communications Commission to deploy STIR/SHAKEN call authentication technologies to combat illegal caller ID spoofing. While much attention ...