Integrated presence and an expanded offline Web client are also on the development schedule for the open-source software company. Martin LaMonica is a senior writer covering green tech and ...

The companies, through their iPlanet software collaboration, are quietly working on instant messaging software for businesses, a market segment where Microsoft and IBM lead. Stephen Shankland worked ...

News and Notes tech contributor Mario Armstrong talks about instant-messaging software and what it could be hiding from you on your own computer. This is NEWS & NOTES. I'm Farai Chideya. You may want ...

Instant messaging has become the latest employee productivity tool. A customer-service representative can use it as a quick and easy way to answer an inquiry, whereas a salesperson can inform a busy ...