You know that ever-expanding mountain of bills, forms, receipts, coupons, and statements that collects on the kitchen counter (or the microwave, on top of the refrigerator, by the phone, etc.)? I once ...

Question: I have been helping my mother with sorting paperwork. Can you offer advice? Answer: I love paper: documents, mail, newspaper, magazines, etc. I love and enjoy reading it, and saving it. Do I ...

With the right form design and implementation strategy, businesses can take advantage of this powerful resource to ensure their employees perform at their best. Research has found that employees who ...