CRM Buyer

Lowe’s Gives Robotic Customer Service a Good Name

Lowe’s on Tuesday announced that it soon will add two robots to the customer-service staff at one of its San Jose, California, stores. Called “OSHbot,” the robots will assist customers at the ...
Chief Marketer

Lowe’s has top in-store customer service

An analysis of Google reviews that mention store associates from top retail chains reveals the best and worst in-store customer service. Lowe’s has the top in-store associates across its retail chain, ...

It’s Been Emotional: Lowe’s Brings AI Home Through Chatbot Mylow

While some predict traditional retail will be cut out of the AI revolution, home and DIY retailer Lowe's has pushed ahead ...
Morningstar

LOWE'S DEPLOYS FIRST AT-SCALE AI ASSISTANT FOR RETAIL ASSOCIATES

LOWE'S DEPLOYS FIRST AT-SCALE AI ASSISTANT FOR RETAIL ASSOCIATES LOWE'S DEPLOYS FIRST AT-SCALE AI ASSISTANT FOR RETAIL ASSOCIATES PR Newswire CHARLOTTE, N.C., May 5, 2025 Mylow Companion enhances ...