A new study published in the British Journal of Psychology (via The Independent) has found that adding more words to your apology is more effective than a simple, “I’m sorry.” The research was headed ...

A recent event in my community was a reminder that most companies (and people) don’t know how to apologize—and that has repercussions. A restaurant opened nearby with the aim of serving the vegan ...

It is hard for so many of us of all ages to apologize sincerely. We have found in our therapy work that an apology or the lack of one can be pivotal in a relationship and yet we hear the struggles ...

As a veteran educator, I have had the pleasure of teaching a few thousand students. Regardless of the subject, I have often found myself teaching social skills. These include “following instructions,” ...