For IT and HR teams, SLMs can reduce the burden of repetitive tasks by automating ticket handling, routing, and approvals, ...

Automation Competency Model defines skills and competencies for automation professionals. A competency model is a clear description of what a person needs to know and be able to do—the knowledge, ...

For decades, managed service providers (MSPs) have operated under a model that rewards reactivity instead of reliability.

You’re at a cocktail party, and someone asks what you do for a living. “I’m an automation professional,” you reply. “Oh, so you work with robots,” comes the response. Well, maybe you do work with ...

The post-pandemic era is beginning to take shape and is bringing about a massive disruption in the way businesses operate. While everyone expects the world economy to slow down, there is also an ...

Bharti Airtel has implemented AI-driven zero-touch automation to reduce errors and improve customer service. Automation Anywhere is set to release the next version of its AI model later this year and ...

SAN MATEO, Calif.--(BUSINESS WIRE)--Model N, Inc. (NYSE: MODN), a leader in revenue optimization and compliance, today announced the Spring 2022 product release of the Model N Revenue Cloud. The ...

Matthew Schneider, senior director of government, education and healthcare at VMware (NYSE: VMW), has said government agencies seeking to ensure security of applications within the network should ...

As businesses continue to make use of public cloud services, they need to develop a model for how the cloud fits into their processes and workflows. I am fortunate to lead a technology division for an ...

Sometimes, too much technology can be a hindrance to production goals, and Tesla recently found this out the hard way. Tesla, which is well known for its groundbreaking Model S hatchback and Model X ...