Omni-channel, automated digital communication technology has the potential to improve health outcomes and lower costs across almost every sector of the long-term care industry. Skilled nursing homes, ...

Since the early twentieth century, competition policy has sought to create level playing fields within the physical marketplace. Recently, antitrust has become a hot button topic on the global stage, ...

Abercrombie & Fitch has struggled. Investments in supply chain agility and Omni-channel are a key part of their turnaround strategy. In the most recent quarter (second quarter), Abercrombie & Fitch Co ...

As airlines and passengers find new ways to engage with each other, an omni-channel strategy will ensure a consistent level of service across all points of contact says Ursula Silling, founder of ...

"Where we will end up, it’s very hard to say, but we know it will improve." Does H&M really have more to say on omni-channel than just blind faith? The H&M Group’s world is much more complex today ...