You might think you’re lucky when one of your problems has multiple solutions, and you get to pick and choose, but you’re even luckier when one solution has many problems! This week I stumbled on an ...

You know the feeling. You’ve spent weeks talking to users, sketching ideas, even hacking together a scrappy prototype. People say things like “This is interesting” or “Yeah, we’d totally use something ...

Consider someone who’s perfectly content with their office chair. It’s not ergonomic, it doesn’t have lumbar support, but it works. Then, during a meeting or a visit to a friend’s office, they sit in ...

A problem statement is a powerful tool that helps businesses ask the right questions. Used properly, it can lead to efficient solutions and make problem-solving feel like a breeze. Done poorly, it can ...

While having coffee with an old friend, we talked about our observations with companies lately. He talked about complacency. About people taking short cuts. This was a typical conversation I’ve had ...

In entrepreneurship, not all problems are created equal. I’ve found that there are three layers of problems, and each one requires its own type of solution — here’s what they are and how to approach ...

In today’s hyper-connected business landscape, the technology choices you make can either streamline your operations or create endless complexity. As executives are faced with investing in technology ...

We meet a solutions architect who tells us that his defining characteristic is curiosity, and that for him success is in solving problems with technology, for people. In a recent episode of the First ...