In our work, we spend much time examining companies’ operating models and organizational structures. Many that we talk to have not taken a deliberate, planned approach to designing their models, ...

A new Forrester study finds firms that achieved higher performance levels transform their IT operating models and address challenges incrementally. Image: Adobe Stock IT operating models are in ...

Long before COVID-19, disruptive technologies had already made significant inroads into traditional enterprises, compelling them to evolve their operating models for the digital age. The pandemic only ...

Both IT and Business Process Services (BPS) outsourcing are migrating to a new operating model, which we at Everest Group call BizOps. This model is a radical reconceptualization of how services are ...

As organizations accelerate AI adoption and expand analytics capabilities, many still struggle to execute their data strategies due to unclear operating models, siloed decision-making, and ...

Only 4% of organizations have fully aligned operating models to support their strategic goals. AI is now the strongest driver of operating model redesign, cited by nearly 70% of executives.

For decades, the wealth and asset management industry has pursued a vision of operational unity: a “single platform” capable of connecting data, workflows, analytics, and controls across the front, ...

FMIs face challenges from outdated technology amidst increasing market demands. Modernizing platforms, including cloud options, ensures scalability and agility. Cloud models boost FMI efficiency with ...