Operations management is how business leaders take raw materials and convert them into saleable goods. This is true when the saleable products are products or services. The organizational strategic ...

Companies that want to achieve a sustainable and profitable business need to focus on three dimensions of their operations, generally speaking. First is value protection, a foundational concern that ...

What do you think about when you hear “operations management”? The way you answer this question likely depends on your exposure to and experience with this academic discipline, which is my area of ...

Operations is a core functional area of an organization, along with marketing, human resources and accounting. Operations management plays a crucial role in enhancing the quality of products and ...

A multinational telecommunications company in Europe standardized on BMC's Helix Chatbot to serve over 120,000 employees across all divisions with self-help articles and catalog items and support ...

The Operations Management doctoral program trains you to apply theoretical, data-driven or empirical analysis to advance your understanding of how work and processes are, or should be, organized and ...

The doctoral program in Technology & Operations Management prepares students to conduct important research on a broad range of issues in operations and innovation. Students are trained in various ...