Of course you like them; you hired them. And of course you're rooting for them – they work on your behalf every day. If your small business is like many others, you run a tightly knit operation that ...

Performance metrics are designed to improve results, but they often change employee behavior in unexpected ways. Learn how to ...

Buying unnecessary inventory costs your business money. Conversely, inadequate inventory can lose sales. Accountants and analysts have developed a number of metrics for judging how efficiently your ...

We asked industry experts to share how their companies handle performance management in a way that aligns with their culture. These real-world examples demonstrate how structured communication, ...

Outdoor events and the race season are moving into full swing here in Austin after the onset and continuation of some wonderful weather. Even athletes who are not planning to compete are honing their ...

Many leaders prioritize marketing, customer acquisition and sales channels to scale, but what they really need is hiding in plain sight.

More and more companies, government agencies, educational institutions and philanthropic organizations are today in the grip of a new phenomenon. I’ve termed it “metric fixation.” The key components ...

Performance measurement is, admittedly, a tricky subject. On one hand, you must manage your operations and decisions by the numbers. But on the other hand, your employees are people–and people can be ...

Natalie Norfus is the Founder & Managing Owner at The Norfus Firm, PLLC, where she partners with employers on DEI and HR strategies. In a decade of working with organizations on DEI initiatives, I've ...