TROY, Mich.--(BUSINESS WIRE)--The last decade of aggressive advertising, steadily rising premiums and expansion of direct-to-consumer offerings has eroded auto insurance customer loyalty. According to ...

JD Power’s US Auto Insurance Study measures customer satisfaction with auto insurers by counting performance in seven core dimensions, by using a poor-to-perfect scale. The survey counted 6800 layoffs ...

As the insurance industry rapidly evolves, JD Power has the insight and data from syndicated studies, advanced analytics, artificial intelligence (AI) and cloud information to not only educate ...

When the pandemic started shutting everything down in 2020, auto insurance companies made an unexpected but very welcome move. Rather than continuing to charge drivers the full price for their ...

Earlier this year we shared a report that auto insurance rates were predicted to rise. New data from J.D. Power indicates they've gone up for about a third of customers surveyed. It also found that ...

View post: How Honda’s Four-Cylinder Gamble Created the Modern Superbike The J.D. Power Insurance Intelligence Report is here with additional unwelcome news for drivers. According to the research firm ...

The last decade of aggressive advertising, steadily rising premiums and expansion of direct-to-consumer offerings has eroded auto insurance customer loyalty. According to recent data[1] from JD Power, ...