The impact of AI and agents is arguably larger than PCs or cloud, but what makes it more disruptive is how quickly it is evolving. Just over two years ago, no one had even heard of ChatGPT. Now, AI is ...
With a blend of data science and process improvement, CIOs are mining data to transform business processes for efficiency, improved resource allocation, and better results. Following a legislative ...
Process mining has evolved from an academic concept (first published in 2001) to a popular software tool for analyzing, monitoring, and improving process performance. As we have described in a ...
Those who follow trend lines in enterprise technology have seen these two things bandied about at increasing rates for the last few years. Technologist and executives who have worked companies that ...
No matter the size or scope of an organization, there is little question that everyone wants to find ways to improve their performance. Baseball teams use sabermetrics; companies often use the stock ...
Eversource Energy’s automation journey shows that companies can reinvigorate operations and employee experiences through intelligent automation. By addressing backlogs, adopting process mining and ...
Ages ago, I advocated for the business process expert - and got it wrong. But process mining and execution tools like Celonis and SAP Signavio bring back the old debate: we need process experts, not ...
Process mining is now part of Microsoft’s process automation suite, giving you the KPIs and visualizations you need to identify bottlenecks in both manual workflows and software processes. Automating ...
Microsoft has acquired process-mining vendor Minit for an undisclosed amount. Microsoft announced the deal on March 31. Microsoft had been dabbling around the edges of process mining with Power ...
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