Retailers are bracing for "return-uary" as post-holiday returns are projected to exceed $800 billion nationwide this year.

A growing number of big-name retailers are quietly charging customers to return online purchases — a shift that industry ...

In October, the National Retail Federation and Happy Returns published a report called the 2025 Retail Returns Landscape. The report found that 72 percent of stores now charge a return fee to ...

Deadlines for holiday purchase returns are fast approaching. 2 News Oklahoma's Cathy Tatom listens to and shares what you ...

You might be one of the millions standing in line at customer service after Christmas to return a gift. Some stores will let you return anything, even without a receipt. Others have time limits and ...

It’s always hard to know exactly what to get the people in your life — whether it’s your significant other or your coworker at that White Elephant party. Sometimes you take a big swing and it’s a hit, ...

Many retailers are extending their typical returns period for products bought during the holiday season. Here are the major ...

(WJAR) — Need to return an online order? Watch out for a restocking fee! For years, online retailers have made it easy for us with free shipping and free returns. Apparently, they made it too easy, ...

Retailers want to minimize returns. That's because even when a returned item can be resold or returned to a vendor, doing either of those costs money. It takes manpower to process returns, and ...

GREENSBORO, N.C. — "Many retailers extend their return windows around the holidays. Most offer 60 days. If you have a store card, you might have more time like 100 days. COSTCO doesn't have a time ...

ROBINSON TOWNSHIP, Pa. — Shoppers rushed to begin making holiday gift returns on Friday. This year, the National Retail Federation says nearly three-quarters of all retailers now charge some sort of ...