New wireless carriers show how retail consumer segmentation is shifting toward identity, behavior, trust, and affiliation, ...
Sentiment analysis — a technique that uses natural language processing (NLP), machine learning (ML) and AI to gauge emotions in customer interactions — has emerged as a powerful tool for uncovering ...
As Claire’s goes back into administration after just three months, InternetRetailing takes a look at the changing consumer ...
The retail giant is noticing a concerning consumer trend. In the company’s third-quarter earnings report for 2024, Target revealed that its comparable sales only increased by a measly 0.3% during the ...
From customer service interactions to inventory management, artificial intelligence (AI) is transforming retail business operations for the better. However, some of the hurdles to AI adoption may ...
New Research Highlights Strategic Shifts, Deal Patterns, and Valuation Benchmarks Defining the E-Commerce and Retail M&A Landscape ...
In just a few short years, artificial intelligence (AI) has transitioned from a futuristic concept to an operational reality in retail. As consumers increasingly embrace AI-powered tools — from ...
Customer behavior insights. Sentiment analysis improves customer satisfaction and allows businesses to act on customer feedback quickly. Weather and sentiment synergy. Combining weather data with ...