Although the federal COVID-19 Public Health Declaration officially proclaimed the pandemic over nearly a year ago (on May 11, 2023), many employers, especially those in the retail industry, continue ...

As the holidays approach, retailers are gearing up for one of their busiest seasons. In an industry known for long and irregular hours, demanding customer interactions and physical strain, this time ...

Ingka Group, parent company of Ikea Retail, has set ambitious targets for boosting the AI literacy of its organization, including AI training for approximately 3,000 employees and 500 executives. The ...

With so many shifts in the market, the pressure is on to upskill your workforce. However, there is a balance between getting employees up to speed quickly and effectively while also fostering open ...

A new survey reports that 38 percent of Gen Z retail workers witnessed workplace violence against a coworker within the past five years, compared to 13 percent of Baby Boomers, 20 percent of Gen X, ...

Apple is ramping up its preparation for Vision Pro’s retail launch, according to a new report from Bloomberg. Apple has reportedly started scheduling Vision Pro training sessions for retail workers, ...

Every employee interaction is a brand moment, and those moments compound into either loyalty or loss. Last month, I watched a woman abandon a shopping cart full of merchandise at a specialty home ...