Salesforce launches Headless 360 to turn its entire platform into infrastructure for AI agents

Salesforce launched Headless 360 at TDX, opening its CRM platform to AI agents through APIs, MCP tools and CLI commands in a major push to make enterprise software work without the browser.
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Have Salesforce customers been heading down the wrong path with their idea of Headless 360? CMO Patrick Stokes does a little course correction

Headless 360 was launched last month at the TDX developer conference, but it looks like a lot of people came away with the wrong impression of what is going ...