Every part of your business letter conveys the tone and message intended for the reader -- from the salutation to your signature at the bottom. The business letter closing shows your relationship to ...

It's probably never a good idea to address a letter to a company if you want your communication to get to the correct person in a timely fashion. If you don't have the name of the exact person you ...

You’ve probably seen these two little dots, one on top of the other, scattered throughout your reading material. But do you really know what they’re used for? The colon is not something that shows up ...