Business Wire

Slack Integration from ServiceNow Partner Crossfuze Speeds Up Approvals Process for Change Requests by over 90%

ARLINGTON, Va.--(BUSINESS WIRE)--Crossfuze, a leading ServiceNow Gold Partner that works with organizations to reimagine enterprise services to achieve digital transformation, has unveiled a new ...
Becker's Hospital Review

Transforming patient care with streamlined service requests: 3 takeaways

This was the main theme of an executive session sponsored by ServiceNow at Becker’s 12th Annual CEO + CFO Roundtable, where Drew Koerner, healthcare chief technology officer of ServiceNow, led a ...
Seeking Alpha

ServiceNow Introduces Core Business Suite With AI-powered Solutions to Quickly Transform Key Business Functions and Scale With Growing Companies

New Finance Case Management solution uses AI-driven workflows to automate case management requests, eliminating manual work across back-office teams According to IDC, 67% of the projected $227 billion ...
Business Wire

New ServiceNow Virtual Agent Takes Chat From Conversation to Resolution

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW) today announced new conversational bot technology dubbed “Virtual Agent,” designed to improve customer and employee experiences by getting ...
ZDNet

ServiceNow embeds workflows into Microsoft Teams

ServiceNow is embedding native workflows in Microsoft Teams for self-service, case resolution and service agent collaboration. The ServiceNow effort, which just launched the Paris release of its Now ...